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  • Report:  #397892

Complaint Review: Contact Message Systems LLC US Credit Find ILD Telecommunications - Ponte Verde Beach Florida

Reported By:
- Gladstone, Missouri,
Submitted:
Updated:

Contact Message Systems LLC US Credit Find ILD Telecommunications
5000 Sawgrass Village Circle, Suite 30 Ponte Verde Beach, 32082 Florida, U.S.A.
Phone:
800-433-4518
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Our new AT&T rep pointed out that we were being billed $49.95 per month from a third party not associated with AT&T. I called the company and told them we did not authorize their service. They dropped a name which happened to be one of our part time cashiers at our restaurant. I cancelled the service immediately. After checking back, they have been billing us for the past 11 months. One month also had a $9.99 billing from one of their companies they own.

Smokehouse BBQ

Gladstone, Missouri

U.S.A.


5 Updates & Rebuttals

Mike

LAKESIDE,
California,
U.S.A.
HOW TO CANCEL 3RD PARTY WITH ATT?

#2Consumer Suggestion

Wed, December 31, 2008

I just got off the phone with att, no luck getting 3rd party billing blocked, att rep said they do not do that. How do we force att to do it? ( they get a commission, so they are not likely to co operate) also, called ILD to get the charges removed. a little hassell, but they said they would remove the charge and cancel the account. too bad some of us don't find out the non 800 number for ILD and sign it up for some bigus services and see how they like playing the game from a consumers point.


Mike

LAKESIDE,
California,
U.S.A.
HOW TO CANCEL 3RD PARTY WITH ATT?

#3Consumer Suggestion

Wed, December 31, 2008

I just got off the phone with att, no luck getting 3rd party billing blocked, att rep said they do not do that. How do we force att to do it? ( they get a commission, so they are not likely to co operate) also, called ILD to get the charges removed. a little hassell, but they said they would remove the charge and cancel the account. too bad some of us don't find out the non 800 number for ILD and sign it up for some bigus services and see how they like playing the game from a consumers point.


Mike

LAKESIDE,
California,
U.S.A.
HOW TO CANCEL 3RD PARTY WITH ATT?

#4Consumer Suggestion

Wed, December 31, 2008

I just got off the phone with att, no luck getting 3rd party billing blocked, att rep said they do not do that. How do we force att to do it? ( they get a commission, so they are not likely to co operate) also, called ILD to get the charges removed. a little hassell, but they said they would remove the charge and cancel the account. too bad some of us don't find out the non 800 number for ILD and sign it up for some bigus services and see how they like playing the game from a consumers point.


Mike

LAKESIDE,
California,
U.S.A.
HOW TO CANCEL 3RD PARTY WITH ATT?

#5Consumer Suggestion

Wed, December 31, 2008

I just got off the phone with att, no luck getting 3rd party billing blocked, att rep said they do not do that. How do we force att to do it? ( they get a commission, so they are not likely to co operate) also, called ILD to get the charges removed. a little hassell, but they said they would remove the charge and cancel the account. too bad some of us don't find out the non 800 number for ILD and sign it up for some bigus services and see how they like playing the game from a consumers point.


Smokehouse

Gladstone,
Missouri,
U.S.A.
Eliminate third party billings to your telephone bill

#6Author of original report

Fri, December 05, 2008

By law telephone companies have to bill you for third party services as long as that company has been approved by the FTC. However, AT&T will block your service from accepting third party billings for free. It may take up to 5 business days to implement. This will prevent anyone from billing you for unsolicited services. You can also report these companies to the FTC.

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