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  • Report:  #1435721

Complaint Review: Cosmetic Dentistry Grants - Newark New Jersey

Reported By:
Anonymous - Ventura County, California, United States
Submitted:
Updated:

Cosmetic Dentistry Grants
One Gateway Center Suite 2600 Newark, 07102 New Jersey, United States
Phone:
1-866-670-9381
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I'm not sure if this is considered a rip off report, but I definitely wanted to write this as a warning to others. I know when it comes to needing dental work, one can get desperate. On March 22,2018 I found their info online and decided to apply because I figured it couldn't hurt. Desperate times call for desperate meausures am i right?

So I filled out the application and received a call within half an hour. I was unable to answer, so they left a voicemail asking me to call back to conduct an "interview". I received an email as well, letting me know they left a voicemail. I was to call back for a woman named Bita Davis. I called back and she wasn't available so we set up an appointment for a call the next day at 1:15pm but was advised that if I didn't hear from them, to call around that time anyway.

Well the next day rolls around and no call from them, so I call in. I am placed on hold for 10 minutes and in that time, three other people come on and tell me to hold, as if they didn't keep track of the calls or like it was a call center where the calls were answered by everyone in general and they didn't keep track of who they had already placed on hold.

Someone finally answers and quickly hangs up before I could get a word out. I call back and explained I was hung up on, she was very polite, told me she would check to see if Bita was available. She immediately comes back and says Bita is on another line "setting up another customer" but that she could assist me. (I didn't get her name) She proceeded to explain that I would be going to a local dentist and that there is an initial fee of $50 to set up an appointment.

She stated it was just a precautionary measure because there are a lot of no-shows. She explained I would pay the $50, set up an appointmet, go in and get checked, and the dentist would come up with a treatment plan that we can both agree on. he would then submit that to Cosmetic Dentisitry grants for approval.

I explained that I didn't have the 50 now so I would have to call back. She let me know that was fine and to just call back Monday and offered to set up an appointment. She offered a few time and seemed irritated when i explained I worked 8-5 and could only speak to them from 1-2pm.

I then explained I would'nt have the deposit on Monday but can call her Friday. This is when her politeness took a turn for the worst. She stated I had to call Monday. That she needed the deposit by then in order to keep my account open or she would have to close it. I explained that she was makng me uneasy by pressuring me and she said "well you don't have to do it, I'm just doing my job"

Her attitude had completely changed and i couldn't understand why a few days made a difference. She stated "that's h*e the system works, i can't keep an account open without a deposit" I definitely felt that this was a tactic many scammers use. one of those "this is the last one in stock and if you don't get it now it'll be gone forever" type thing. Again, I don't know if this is a scam but I definitely wanted to advise people to be careful before they give they're card info to these people



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