- Report: #1364268
Complaint Review: Country Club Directory - Brooklyn New York
-
Author Confirmed
Why?
Country Club Directory
6014 11th Ave 1st Floor, Brooklyn, 11219 New York, USA
Phone:
888 259 2309
Web:
www.thecountryclubdirectory.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Country Club Directory Will not refund your "Guarantee Refund" Lies to you, will not return phone calls or emails. Took my Money and Never did the service. Brooklyn New York
I ordered and ad in the Country Club Directory in March 2016, It came with a 9 month Money Back Guarantee. Days later the company sent me the ad for approval. They had me with the Wrong company. They corrected it and then they had spelling wrong. They fixed the spelling and then there was something else that I noticed wrong, so at this point I was no longer feeling comfortable with this company and requested my money be returned.
They told me that it would be refunded. I waited months and nothing. I called and they told me that it was tied up at the bank they had switched banks and that the refund had to come from the bank and that I just had to wait. I never recieved anything for months and called back. Always saying that the refund was coming from the bank. I called and ask the name and number for the bank so that I could check on it. They gave me a name of a bank and a wrong number. .
I called them, but only could leave a message but never recieved a phone call back. Many times left messages emails and no response.
The last time that I finally reached them, they emailed me this bogus Money back guarrantee saying that I had 7 days from the date of purchase to cancel my order and submitted and approved by the company, in order fo the transaction to go through the system the way it was supposed to. Then it said that I had 220 days from the date of purchase to file a claim. This was the first time that I had heard or seen this guarrantee in a year. Also said that this had to be done by a signed affidavit , notarized with a witness!
I tried calling them after I recieved this by email, but they would not return my call or email. When I did get in touch with them they just lied to me.
It's been a year now, I have still not recieved my refund and they won't answer my calls or emails.
