- Report: #1317280
Complaint Review: Courtesy Acura - Littleton Colorado
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Courtesy Acura
7590 S. Broadyway Littleton, 80122 Colorado, USA
Phone:
303-795-7800
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Courtesy Acura Tom MortonSean Wadrope 2016 Acura MDX Inferior Quality Littleton Colorado
2016 Acura MDX with 7,800 miles has passenger door that is not operational. Dealership said I "hit something" and told me I needed to go to a body shop, even though there is zero evidence of a collision. When I took the vehicle to a car wash the door got even more damaged. Courtesy Acura is not willing to offer any assistance and does not stand behind the vehicle they sold me.
1 Updates & Rebuttals
Colorado303
Castle rock,Alabama,
USA
Acura Corporation Comes to the Rescue
#2Consumer Suggestion
Mon, August 08, 2016
I filed a complaint with Acura and they agreed to make the repairs to my passenger door and front panel at no cost to me. They didn't admit any liability but their actions clearly show that they took responsibility for this "mystery damage". They put me back in touch with the dealership and I will have the use of a free loaner car while the repairs are being made. I did not have any further interaction with the sales department and am now working with the service department. I am totally satisfied!
