- Report: #914529
Complaint Review: CPA Exchange Service llc. - Broomhall Pennsylvania
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Author Not Confirmed
Why?
CPA Exchange Service llc.
311 Langford Rd Broomhall, 19008 Pennsylvania, United States of America
Phone:
800-351-1031
Web:
www.alaiello.com
Categories:
Business Rating:
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CPA Exchange Service, llc. Promises but no Customer Service Broomhall, Pennsylvania
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I bought a couple of courses from this man. He absolutely knows his stuff, but he doesn't always do what he promises. I spent around $1,000 for one of the courses. A bonus on that was a free examination of three years of tax returns to make sure I got all possible deductions. Admittedly, I had business and real estate deductions that made the taxes basically go away already. But I wanted to know if his way would have been better, especially in the long run. Since I couldn't be signed up as an additional revenue source, I was told by his office (after amassing all my records and providing them) that there was no point in looking at them since I was already paying nearly zero. So I got no value from the "bonus".
A second bonus is lifetime updates. I've never had the time, nor taken the time to look at what I bought. Time is money and things are changing fast. Anyway, I heard on another webinar that Al had a new LLC operating agreement. Since his office has never contacted me even once after my purchase, no updates, etc., I contacted them and requested (twice via vm, because I couldn't raise a person) a copy of the updated item. I've never heard back from that office. I continue to see more webinars (they sound great) and I made another request recently (always hopeful).
A little stack of papers is rather expensive if they don't really provide me with anything. I don't want to be up sold into yet another "service" just to get some value. I'm frustrated because he really is an expert, but what good does that do me if I don't get what is promised? Life is complicated enough, I wish folks would just do what they say. I paid but don't feel I received.
A second bonus is lifetime updates. I've never had the time, nor taken the time to look at what I bought. Time is money and things are changing fast. Anyway, I heard on another webinar that Al had a new LLC operating agreement. Since his office has never contacted me even once after my purchase, no updates, etc., I contacted them and requested (twice via vm, because I couldn't raise a person) a copy of the updated item. I've never heard back from that office. I continue to see more webinars (they sound great) and I made another request recently (always hopeful).
A little stack of papers is rather expensive if they don't really provide me with anything. I don't want to be up sold into yet another "service" just to get some value. I'm frustrated because he really is an expert, but what good does that do me if I don't get what is promised? Life is complicated enough, I wish folks would just do what they say. I paid but don't feel I received.
