- Report: #96484
Complaint Review: CPU PARTS INTERNATIONAL - Little Rock Arkansas
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Author Not Confirmed
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CPU PARTS INTERNATIONAL
http://www.cpu-parts.com Little Rock, Arkansas, U.S.A.
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CPU PARTS INTERNATIONAL ripoff Looks like I found this site too late. It doesn't look good so far Little Rock Arkansas
Ordered a Shuttle PC on 6-20-04 for $399 with free shipping and a 160 GB HD. It all looked legit, and it was the last day for the "double your hard drive size for free" promotion. I got an auto reply with my order details (sort of, just the $ amount no specifics). I've been waiting now a week and I haven't heard a thing from them. My CC was charged though, so someone is there behind the scenes. They also updated their website for a "double your memory" promotion, so someone is definetely "working" this 'site.
F.Y.I. their order tracking system is not a functioning feature, it just shows you your weather based on your zip code and has no ability to actually track anything other than that.
The "Live Help" is also just a scam, there is no live help! Looks to me like they took a screen grab from an actual "Live Person" software demo and made it into a send email webpage sized to look like the real thing, but it ISN"T !!!!
I'm just glad that my CC company will protect me, but what a hassle I could have really use this new PC now, but instead will have to look around for a legit deal and deal with this hassle.
If by some miracle my order arrives I will be sure to update this report.
CAVEAT EMPTOR!
Dennis
Rohnert Park, California
U.S.A.
F.Y.I. their order tracking system is not a functioning feature, it just shows you your weather based on your zip code and has no ability to actually track anything other than that.
The "Live Help" is also just a scam, there is no live help! Looks to me like they took a screen grab from an actual "Live Person" software demo and made it into a send email webpage sized to look like the real thing, but it ISN"T !!!!
I'm just glad that my CC company will protect me, but what a hassle I could have really use this new PC now, but instead will have to look around for a legit deal and deal with this hassle.
If by some miracle my order arrives I will be sure to update this report.
CAVEAT EMPTOR!
Dennis
Rohnert Park, California
U.S.A.
1 Updates & Rebuttals
Brandon
Little Rock,Arkansas,
U.S.A.
Customer never even bothered to ask for a refund, although one was sent
#2REBUTTAL Owner of company
Thu, July 01, 2004
The main reason why we were not able to answer the "live person" feature at the time is because we are in the process of switching to a larger location, and becuase of it we are not able to keep the live support active as normal. The customer never bothered to send ask for a refund; however once we found out his displeasure for our services we cancelled his order and refunded his order in full.
