We were given boxes of coffee that had expired. The coffee was moldy. We tried to return the coffee and it took over 2 months to get the company to pickup the coffee. They then said they could not give us a credit for the coffee. During the time it was left in our location some of our employees accidently consumed some and became extremely ill.
I understand errors occur with quality but taking 2 months to return (I had to throw it away as the route guy would not pick it up) the product and making me call over and over with no luck. I was transferred from DS waters to standard coffee and then told I would get a call back. I still have not gotten a full credit just one box and misc credit for 221.94. I returned over 1026 dollars worth of coffee.
Anyway if you use this company check your shipments before they deliver because you can't return it even if its moldy.