• Report:  #364

Complaint Review: Custom Bodies - Tampa-St. Petersburg-Clearwater Florida

Reported By:

Custom Bodies
318 8th Ave. Suite #2, Tierra Verde, FlORIDA Tampa-St. Petersburg-Clearwater, Florida, U.S.A.
(727) 865-22
Tell us has your experience with this business or person been good? What's this?
I hired Dianne Villano-Brown, owner of Custom Bodies as a personal

trainer. My last check to her was in August 98 for ten sessions

(@30/each). By October 3rd. she had missed twelve appointments, and

did not give me the courtesy of a telephone call to explain why she

failed to show up. After 12 consecutive missed appts, I called and

asked for my money back. I have tried unsuccessfully to get a

refund. She has not answered my telephone calls or letters. Finally

I wrote to the Better Business Bureau, but after an exchange of

letters they too gave up and sent me a letter stating the problem

could not be resolved. I sent my last letter to her on 3/2/99 asking

what possible reason she had not to refund my money. I got back a

page of nonsense and a promise to send a check. No check has

arrived. I would be happy to send you (or any one else) copies of

all correspondence to Custom Bodies and the Better Business Bureau.

Ms. Villano-Brown has had my money since August, and despite

asking for a refund for five months, no monies have been refunded.

1 Updates & Rebuttals

Fitness St Pete

St Petersburg,
No Idea

#2REBUTTAL Owner of company

Thu, March 09, 2017

Fitness St Pete I Tierra Verde Fitness by Custom Bodies has been committed to providing cutting edge, science based fitness programs with guaranteed results since 1996. I have absolutely zero idea who this could be although, with over 20 years in business serviceing over 2000 clients, a company is bound to disappoint people along the road and have it's share of competitors write bad reviews. 

If you feel you are owed money or time, please feel free to give us a call at 727-742-0816 and we will be happy to discuss the situaiton and make it right. 

Feel free to check our our raving reviews and join our community on facebook HERE >>>  https://www.facebook.com/CustomBodiesTampaBay/  . 

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