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  • Report:  #1162639

Complaint Review: Cyberlink - Santa Clara California

Reported By:
maseo - WANAQUE, New Jersey,
Submitted:
Updated:

Cyberlink
3255-1 Scott Blvd. Ste. 101 Santa Clara, 95054 California, USA
Phone:
408-217-1850
Web:
http://www.cyberlink.com/index_en_US.html?r=1
Categories:
Tell us has your experience with this business or person been good? What's this?

I have PowerDirector 7 installed on my computer. It informed me of a upgrade to version 12 at a discount. Using version 7 it directed me to the Cyberlink site where I purchased the upgrade. Upon installing, it notified me that it will only upgrade versions 9.0, 10.0, 11.0 and 12.0. 

Cyberlinks customer service is nonexistant. You click on contact links that either take you bck to previous pages or to FAQs. They provide a number that tries to sell you a carribean cruise. You can not contact their offices in California unless you know someone. So far no responses from them at all.

I'm thinking class action suit may be in order.

 

 



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