- Report: #563030
Complaint Review: DAZZLE SMILE DAZZLE SMILE PRO - Aurora Colorado
Reported By:
Ny George -
Baytown, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DAZZLE SMILE DAZZLE SMILE PRO
22100 E. 26th Ave #100 Aurora, 80019 Colorado, United States of America
Phone:
8668257477
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DAZZLE SMILE, DAZZLE SMILE PRO DazzleSmile I mail the product back, but not refunded. Rude The return policy was not sent to me via email. The whitening system was not what was advertised and it did not whitening what so ever. It was very smal Aurora, Colorado
This report is to help others that have been mislead and totally disrepected by Dazzle smile or the customer service for the accused.
The product I received was not only very badly put together, but misrepresented what the company offered. I was sent a tub as long as my fore finger and was promised teeth whitening within 30 days. I was also not told I was signing a contract and I would be charged montly for this Dazzle Smile product. I was charge 89.00 for this product. I then called the customer service and asked nicely for a refund. I was then told that I had to cancell the contract. There were no terms or conditions signed. I then cancelled, but did not receive a refund. I was told to mail the product back to the above address and put my order # on the top. I was not send a followup email or postage.
I then called after a couple of weeks and was told I should have sent it UPS for tracking. Are you serious? I was told I only needed an order # and my name and address. Now I am very upset and the customer service Maam Shelly was very very rude. It was stated that it was my own faulth I will not be receiving a refund. You run a business...either Properly inform your employees of protocol or don't run a busniess. Clean Your warehouse and maybe products can be found.
