DealDash_Adam
United States of America#2UPDATE Employee
Wed, February 06, 2013
I'm sorry to hear that you're dissatisfied with your experience on our website. As the majority of the items we ship are provided by suppliers within our network, there are occasionally disruptions in supply lines that result in products being out of stock. In these situations customers are offered a choice of either a similar item of equal or greater value, a gift card that would allow them to purchase the item from another retailer, or compensation in bids.
I was able to find your account using the information you provided here, and so I can see that you've written in to us regarding these gift cards before. I apologize if you are dissatisfied with the Amazon gift cards you selected as substitutes. Amazon is a large, well known retailer and should be able to provide you with the Furbys, but if you have additional questions or concerns please don't hesitate to let our customer support personnel know. They are available to help customers round the clock, and are currently able to respond to all queries within 48 hours.
Gina
centerville,#3Consumer Suggestion
Mon, December 10, 2012
The answer to your question is the FTC as far as I know, however there are many of us out there and Im trying to get all together in a class action against them you can contact me at [email protected] or on facebook at dealdashdummies. Good Luck I hope I hear from you soon.