- Report: #1136435
Complaint Review: Delta Dental of IL - Nationwide
-
Author Confirmed
Why?
Delta Dental of IL
Nationwide, USA
Web:
www.deltadentalil.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Delta Dental of IL the point of insurance is...? Lisle IL
Report Attachments
On August 20, 2013, I had my bottom two wisdom teeth extracted. It was not elective surgery. They were causing cramping of the teeth and they were turning black anyway. Our insurance booklet said to call and have any surgeries approved beforehand. We did this twice and they said they would pay 80%. Our portion was $235.
Today, 4/4/14, I received a bill stating that insurance denied the claim of Dr. Dale Lentz. They said I was ineligible. They want $940. Good luck with that because I've been unemployed for 5 years. I want to know what the point of having insurance is and customer service that can't give you correct answers. Don't get Delta Dental. The monthly premium would be best spent as gas money.
1 Updates & Rebuttals
Amy
Mesa,Arizona,
Not Delta Dental's fault
#2Author of original report
Wed, April 09, 2014
We called and learned that the dental receptionist never filed a claim with them. It comes down to one lazy receptionist. So somebody new is sending the claim to Delta Dental and both assured me that it will be fully covered. I would remove the ripoff report if the website had a delete button but they don't.
