- Report: #520998
Complaint Review: Dermapril-SP - Internet
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Author Not Confirmed
Why?
Dermapril-SP
Internet, United States of America
Phone:
Web:
www.dermapril.com
Categories:
Business Rating:
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Dermapril-SP Clean Whites Charging Account for cancelled products, Internet
I ordered a sample of Dermapril and then followed up with their offer for a sample Clean Whites. Received the Dermapril at the end of the two week trial but never received the Clean Whites. I immediately cancelled both products before the trial cancellation period.
I received a UPS label for the Dermapril via the internet for return shipping, affixed the label to their package and mailed it back. I tracked it through UPS, they received it but said it was too late and charged my account $79.95. It was not late, I did everything they requested and their service center was not helpful. I had to dispute the claim with my bank and get a new bank card so they cannot continue to charge me.
I never did receive the trial of Clean Whites even though they charged my card 0.99 for shipping. I was charged $79.95 for a month's supply thereafter. I did receive a credit from them after many phone calls to their customer service center.
