- Report: #282189
Complaint Review: Dermitage - Suisun City California
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Dermitage
dermitage.com Suisun City, 94585 California, U.S.A.
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Dermitage Takes Your Money Suisun City California
You need to read the fine print under terms and conditions or you will be charged for new shipments of Dermitage you DID NOT order. If you order the trail "free" set they will automatically sign you up on a monthly program without you knowing. Then when you call to find out why you got it and if you got charged they tell you it was in the terms and conditions. They will let you return it but not before they charge you a restocking fee of $20.
The stuff doesn't even work!
RIP OFF!!!!!!!!!!!!!!!!!!
Thames
tampa, Florida
U.S.A.
The stuff doesn't even work!
RIP OFF!!!!!!!!!!!!!!!!!!
Thames
tampa, Florida
U.S.A.
1 Updates & Rebuttals
Stephanie S.
Oregon City,Oregon,
U.S.A.
Terms and Conditions Clarification, Refund of Restocking Fee
#2UPDATE Employee
Fri, November 02, 2007
Thames, I certainly understand your concerns. Let me see if I can help. First, let me clarify the terms and conditions. Your FREE Trial of the Dermitge Anti Aging System includes a full 30 day supply for just $6.95 in shipping and processing. You will have 14 days to try the Dermitge Anti Aging System and discover why it is the perfect skincare system for you. If you like how our system reduces the visible signs of skin aging, do nothing at the end of your free trial period you will be billed the discounted price of $69.95. If for any reason the system is not for you, call Dermit ge Customer Care toll free at 800 886 8805 within your 14 day free trial period to cancel. Then simply return the product (even if it is empty!) and you will NEVER be billed. No commitments, no hassles. Plus, if you decide to keep the Dermitge Anti Aging System, you will receive FREE acceptance in Dermit ge Elite and will receive a fresh supply of the Dermit ge Anti Aging System approximately every 30 days at the same low price of $69.95, a 22% discount. You can cancel by calling Dermitge Customer Care. No risk, no obligation, cancel any time! We designed our program this way because we found that this revolutionary product was not something that people wanted to run out of. By creating a subscription based service, we could ensure that. Because of different circumstances, some orders may be subject to a restocking fee. However, if you will call our Customer Care Team....we will be happy to refund that for you. Monday Friday: 6:00am 5:30pm PST Saturdays: 7:00am 3:30pm PST. Sundays: Closed Call Toll FREE: 1 (800) 886 8805 We want your experience with Dermitage to be a pleasant one. I hope that I have successfully resolved your concerns. Sincerely, Stephanie S. Dermitage Customer Care Team
