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  • Report:  #110016

Complaint Review: Devil Mountain Harley - Davidson Shop - Pittsburg California

Reported By:
- pittsburg, California,
Submitted:
Updated:

Devil Mountain Harley - Davidson Shop
2240 Loveridge Rd. Pittsburg, 94565 California, U.S.A.
Phone:
925-427-2700
Web:
N/A
Categories:
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On Saturday, September 18 McGuire's Devil Mountain Harley-Davidson Shop celebrated their Grand Opening from 10 a.m. to 4 p.m. Their flyers and invitations promoted a motorcycle contest to give away a brand new black Road King Classic. They had a slot machine and people tried to pull the winning combination of 777. At 3pm they packed up the slot machine and claimed that nobody had won!

Ripoffreport Report Image

Store declared nobody won the motorcycle!

They also advertised "other great prizes" which turned out to be cheap promotional giveaways like key rings, lanyards and Frisbees.

I became suspicious when I noticed there was no radio station there doing a live broadcast. Every other motorcycle store has a live radio presence when they pick a motorcycle contest winner. Devil Mountain never intended to give away a motorcycle. It was a disingenious publicity scam to get people to their new store to spend money.

Eve

pittsburg, California
U.S.A.


12 Updates & Rebuttals

Danny

Huntsville,
Alabama,
U.S.A.
HmmmmmmmmI also think someone needs anger management

#2Consumer Comment

Sun, December 05, 2004

McGuire explained itself here,i think.If they bought the food,they are free to choose where it comes from. I also think someone needs anger management..... Danny


Cory

San Antonio,
Texas,
U.S.A.
Open Up Your Own Damn Business

#3Consumer Comment

Sat, December 04, 2004

If you don't like the way things are run, Shut the f... up and open up your own d**n business. Like Nike says, Just Do It. Then all these people can get on this site and try and tell YOU how to run YOUR business. It ain't easy. There are two kinds of people in this world. Those that do and those that don't.


Eve

Pittsburg,
California,
U.S.A.
How much money did McGuire make?

#4Author of original report

Sat, December 04, 2004

McGuire had rejected an offer to work with The New Mecca, a very well-established Pittsburg restaurant famous for their philanthropy and outstanding Mexican cuisine, and opted instead for IHOP-provided food that was so lousy nobody wanted it and when I left at 4pm they had packaged it in styrofoam containers and were trying to give it away without success. I didn't see any bikers walking around with painted faces or balloons eating popcorn and I don't understand why they would provide that kind of entertainment. It was kinda' insulting! For a store that sells Harleys they seem very out of touch with the clientele! If Mike feels he wasted his money it's because he made poor marketing decisions, including the decision to promote a motorcycle giveaway and then keep the bike! The promotional expenses itemized were minimal compared to the amount of money the store made that day by deliberately misleading the public into believing they were going to raffle off a brand new motorcycle as well as "other great prizes". I still drive almost an hour away to Fremont Cycle Center where I bought my bike and take it for servicing. The staff at Fremont Cycle Center is competent, courteous, and most important of all, credible.


Mike

Walnut Creek,
California,
U.S.A.
Mallory's information is incorrect

#5REBUTTAL Owner of company

Fri, December 03, 2004

We had a Grand Opening Celebration for our new store Devil Mountain Harley-Davidson on September 18th. We invited Contra Costa Animal Services and Hogs for Dogs to attend our event, because we supported the cause and felt it was a way for them to have an event with limited expenses, allowing them to have a successful event with a higher return. We paid for the event permit at a cost of $150.00, the porta potties at a cost of $311.00, 2500 meals Free IHOP at a cost of $12,000.00, two bands at a cost of $1200.00, Free ice cream and fruit bars at a cost of $1675.00. We paid for two clowns at a cost of $900.00. We paid over $6000.00 advertising the event for us and Hogs for Dogs. We also donated $2320.00 to Contra Costa Animal Sevices for the free items they had donated to them. We rented tables, chairs and tents at a cost of $2397.00. We spent $750.00 on beverages and an additional $100.00 on ice for the event. We paid for the popcorn which was given away at at cost of $80.00. We did not charge the glass blower for valuable space in our store because he donated a percentage to Hog for Dogs. We also had over 75 volunteers from our Mt.Diablo HOG Club who handled everything from parking to security to set-up and clean-up. Maybe Mallory should research the facts before she writes a letter like this in the future. Our events always include free food, beverages, entertainment, ice cream etc. I do not consider what we did "a bit".


Mike

Walnut Creek,
California,
U.S.A.
Mallory's information is incorrect

#6REBUTTAL Owner of company

Fri, December 03, 2004

We had a Grand Opening Celebration for our new store Devil Mountain Harley-Davidson on September 18th. We invited Contra Costa Animal Services and Hogs for Dogs to attend our event, because we supported the cause and felt it was a way for them to have an event with limited expenses, allowing them to have a successful event with a higher return. We paid for the event permit at a cost of $150.00, the porta potties at a cost of $311.00, 2500 meals Free IHOP at a cost of $12,000.00, two bands at a cost of $1200.00, Free ice cream and fruit bars at a cost of $1675.00. We paid for two clowns at a cost of $900.00. We paid over $6000.00 advertising the event for us and Hogs for Dogs. We also donated $2320.00 to Contra Costa Animal Sevices for the free items they had donated to them. We rented tables, chairs and tents at a cost of $2397.00. We spent $750.00 on beverages and an additional $100.00 on ice for the event. We paid for the popcorn which was given away at at cost of $80.00. We did not charge the glass blower for valuable space in our store because he donated a percentage to Hog for Dogs. We also had over 75 volunteers from our Mt.Diablo HOG Club who handled everything from parking to security to set-up and clean-up. Maybe Mallory should research the facts before she writes a letter like this in the future. Our events always include free food, beverages, entertainment, ice cream etc. I do not consider what we did "a bit".


Mike

Walnut Creek,
California,
U.S.A.
Mallory's information is incorrect

#7REBUTTAL Owner of company

Fri, December 03, 2004

We had a Grand Opening Celebration for our new store Devil Mountain Harley-Davidson on September 18th. We invited Contra Costa Animal Services and Hogs for Dogs to attend our event, because we supported the cause and felt it was a way for them to have an event with limited expenses, allowing them to have a successful event with a higher return. We paid for the event permit at a cost of $150.00, the porta potties at a cost of $311.00, 2500 meals Free IHOP at a cost of $12,000.00, two bands at a cost of $1200.00, Free ice cream and fruit bars at a cost of $1675.00. We paid for two clowns at a cost of $900.00. We paid over $6000.00 advertising the event for us and Hogs for Dogs. We also donated $2320.00 to Contra Costa Animal Sevices for the free items they had donated to them. We rented tables, chairs and tents at a cost of $2397.00. We spent $750.00 on beverages and an additional $100.00 on ice for the event. We paid for the popcorn which was given away at at cost of $80.00. We did not charge the glass blower for valuable space in our store because he donated a percentage to Hog for Dogs. We also had over 75 volunteers from our Mt.Diablo HOG Club who handled everything from parking to security to set-up and clean-up. Maybe Mallory should research the facts before she writes a letter like this in the future. Our events always include free food, beverages, entertainment, ice cream etc. I do not consider what we did "a bit".


Mike

Walnut Creek,
California,
U.S.A.
Mallory's information is incorrect

#8REBUTTAL Owner of company

Fri, December 03, 2004

We had a Grand Opening Celebration for our new store Devil Mountain Harley-Davidson on September 18th. We invited Contra Costa Animal Services and Hogs for Dogs to attend our event, because we supported the cause and felt it was a way for them to have an event with limited expenses, allowing them to have a successful event with a higher return. We paid for the event permit at a cost of $150.00, the porta potties at a cost of $311.00, 2500 meals Free IHOP at a cost of $12,000.00, two bands at a cost of $1200.00, Free ice cream and fruit bars at a cost of $1675.00. We paid for two clowns at a cost of $900.00. We paid over $6000.00 advertising the event for us and Hogs for Dogs. We also donated $2320.00 to Contra Costa Animal Sevices for the free items they had donated to them. We rented tables, chairs and tents at a cost of $2397.00. We spent $750.00 on beverages and an additional $100.00 on ice for the event. We paid for the popcorn which was given away at at cost of $80.00. We did not charge the glass blower for valuable space in our store because he donated a percentage to Hog for Dogs. We also had over 75 volunteers from our Mt.Diablo HOG Club who handled everything from parking to security to set-up and clean-up. Maybe Mallory should research the facts before she writes a letter like this in the future. Our events always include free food, beverages, entertainment, ice cream etc. I do not consider what we did "a bit".


Mallory

Pleasant Hill,
California,
U.S.A.
McGuire dealership is claiming kudo's for stuff they didn't even provide...

#9UPDATE Employee

Thu, December 02, 2004

I was working on that day and I can tell you that the refreshments, i.e. free sodas and water and free snow cones, and free cotton candy and the clowns were all originally provided by the Contra Costa County Animal Services Department. They were they in conjunction with McGuire's Harley Davidson to raise money for an event called Hogs for Dogs. They were trying to raise money and awareness for Assistance Dogs that are trained to help people with disabilities. They also provided a dunk tank to raise money for their cause. And they had a silent auction that day. McGuire provided the location and music and the food from "IHOP" which wasn't very good at all...but it was the county animal services deparment and all thier volunteers and vendors that provided all the rest of the stuff that David mentioned above. I believe I overheard a conversation that McGuire's might have reimbursed the county a bit for some of the expense of all the free items they provided, but if it hadn't been for all the hard work of the county employees and their volunteers none of that stuff would have been there to begin with. I just wanted to make sure people who read this knew that. I don't want McGuires to get credit for something they didn't intentionally have anything to do with.


Mallory

Pleasant Hill,
California,
U.S.A.
McGuire dealership is claiming kudo's for stuff they didn't even provide...

#10UPDATE Employee

Thu, December 02, 2004

I was working on that day and I can tell you that the refreshments, i.e. free sodas and water and free snow cones, and free cotton candy and the clowns were all originally provided by the Contra Costa County Animal Services Department. They were they in conjunction with McGuire's Harley Davidson to raise money for an event called Hogs for Dogs. They were trying to raise money and awareness for Assistance Dogs that are trained to help people with disabilities. They also provided a dunk tank to raise money for their cause. And they had a silent auction that day. McGuire provided the location and music and the food from "IHOP" which wasn't very good at all...but it was the county animal services deparment and all thier volunteers and vendors that provided all the rest of the stuff that David mentioned above. I believe I overheard a conversation that McGuire's might have reimbursed the county a bit for some of the expense of all the free items they provided, but if it hadn't been for all the hard work of the county employees and their volunteers none of that stuff would have been there to begin with. I just wanted to make sure people who read this knew that. I don't want McGuires to get credit for something they didn't intentionally have anything to do with.


Mallory

Pleasant Hill,
California,
U.S.A.
McGuire dealership is claiming kudo's for stuff they didn't even provide...

#11UPDATE Employee

Thu, December 02, 2004

I was working on that day and I can tell you that the refreshments, i.e. free sodas and water and free snow cones, and free cotton candy and the clowns were all originally provided by the Contra Costa County Animal Services Department. They were they in conjunction with McGuire's Harley Davidson to raise money for an event called Hogs for Dogs. They were trying to raise money and awareness for Assistance Dogs that are trained to help people with disabilities. They also provided a dunk tank to raise money for their cause. And they had a silent auction that day. McGuire provided the location and music and the food from "IHOP" which wasn't very good at all...but it was the county animal services deparment and all thier volunteers and vendors that provided all the rest of the stuff that David mentioned above. I believe I overheard a conversation that McGuire's might have reimbursed the county a bit for some of the expense of all the free items they provided, but if it hadn't been for all the hard work of the county employees and their volunteers none of that stuff would have been there to begin with. I just wanted to make sure people who read this knew that. I don't want McGuires to get credit for something they didn't intentionally have anything to do with.


Mallory

Pleasant Hill,
California,
U.S.A.
McGuire dealership is claiming kudo's for stuff they didn't even provide...

#12UPDATE Employee

Thu, December 02, 2004

I was working on that day and I can tell you that the refreshments, i.e. free sodas and water and free snow cones, and free cotton candy and the clowns were all originally provided by the Contra Costa County Animal Services Department. They were they in conjunction with McGuire's Harley Davidson to raise money for an event called Hogs for Dogs. They were trying to raise money and awareness for Assistance Dogs that are trained to help people with disabilities. They also provided a dunk tank to raise money for their cause. And they had a silent auction that day. McGuire provided the location and music and the food from "IHOP" which wasn't very good at all...but it was the county animal services deparment and all thier volunteers and vendors that provided all the rest of the stuff that David mentioned above. I believe I overheard a conversation that McGuire's might have reimbursed the county a bit for some of the expense of all the free items they provided, but if it hadn't been for all the hard work of the county employees and their volunteers none of that stuff would have been there to begin with. I just wanted to make sure people who read this knew that. I don't want McGuires to get credit for something they didn't intentionally have anything to do with.


David

Pittsburg,
California,
U.S.A.
A few words about our grand opening...

#13UPDATE Employee

Fri, October 01, 2004

The criticism focuses on one of many attractions at our event which was a free opportunity to pull a slot machine handle and the chance to win. In fact there was a chance to win and we had to purchase insurance for it. This service was provided at a cost to us by a vendor that came with a long list of references. The machine has appeared at events such as music festivals, concerts in the park, automotive events and more. The booth did not generate income and was here simply to supplement a wide array of entertainment and attractions. Our customers and the community were very appreciative of the event and recognized the large investment in free hamburgers, free hot dogs, free refreshments, free sno cones, free doughnuts, free cotton candy, free face painting, free clowns, free balloons, free musical entertainment, and a store wide sale all day.

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