- Report: #994779
Complaint Review: Dex Media West - Internet Internet
Reported By:
Adam -
Story, Wyoming, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Dex Media West
POB 3900, Peoria, IL , 61612 Internet, 61612 Internet, United States of America
Phone:
800-4221234
Web:
Dexebill.com
Categories:
Business Rating:
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Dex Media West Rebilled for another year at a higher price AFTER I cancelled by letter and phone. Automatic payment withdrawal. Internet
Re: Account # 200243373
To whom it may concern;
I sent in a letter with a copy of my statement in August of 2012, stating that I was not going to renew
my yellow pages ad. I also spoke to a representative about making sure it was canceled. I have a direct withdrawal
from my bank account, and was surprised to see that (1) I was still being billed, and (2), that the monthly charge had been increased.
I spoke with Becky Jackson on Nov 11, 2012, and she was unable or unwilling to help me.
I phoned my bank, who also failed to stop the payments to DexMedia. As of today, they are stopping payments.
