- Report: #1229909
Complaint Review: Dex Media - Nationwide
Reported By:
Acculine Technologies LLC -
Whiteland, Indiana, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Dex Media
Nationwide, USA
Phone:
844-339-6334
Web:
https://www.dexmedia.com/
Categories:
Business Rating:
(0)
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Dex Media Contract that was never autorized Nationwide
Dex Media tells you one thing then does something completly different. I was told that there was no contract and that my monthly cost would be $99.99 monthly for advertising. This was correct for the first 2 months. After that my bill went up to over $1000.00 a month in which they told me it was because of the Super Clicks campaign that I was enrolled in. I never authorized this even though they say someone from my company did. We have been in business for around a year and have not even been doing $1000.00 a month in sales we are still trying to grow, but with advetising costs going through the roof we may not be around much longer. I am now be told that I am in a contract for at least another year with no way to get out of it even if we close our doors completly.
1 Updates & Rebuttals
Dex Media
Dallas,Texas,
USA
Company response
#2UPDATE Employee
Tue, May 19, 2015
Hi, we would like to apologize for the issues that you've outlined regarding your dissatisfaction associated with your account.
We're very eager to look into this matter and work with you to resolve all concerns. If you would, please contact us at [email protected] providing your name, contact number and business information for prompt follow-up. Thank you, Ed.
