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  • Report:  #400160

Complaint Review: Diamond Multimedia - Chatsworth California

Reported By:
- island park, New York,
Submitted:
Updated:

Diamond Multimedia
9650 De Soto Avenue, Chatsworth, 91311 California, U.S.A.
Phone:
818-534-1414
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased grapics card 3870 PE3 1G and the next day it would go on and off. Contacted JC got RMA. Upon the return after install no improvement. Contacted JC got RMA . Upon return same problem.. I spent $24.00 sending

it twice. Got it back beginng of november. and the same problem.

Not to be without a card I purchased a Gforce 8800GT and I have no problems with it. I contacted Diamond Multimedia and spoke with Lorraine. She asked that I send specs on my pc and they would get back to me. I used an email that I rarely use and just found out it never reached her.

[email protected] was the address I used. Anyway my pc

mobo M2N SLI

Processor AMD Athlon 64x2 6000

Ram 2GB

OS XP Pro2002 service pack 3

HD WDC WD2000JS-60NCB1

I will not spend another $12.00 to send it. I will say that each time I received it back, the invoice said "replaced". I have built 6 pc's to date. Remember I am running the pc in question with a graphics card with no problem

The above paragraphs were submitted to Diamond Multimedia on December 03, 2008 ticket #11255-7703120925. As of December 11 I have not heard from them.

Robert

island park, New York

U.S.A.


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