- Report: #674263
Complaint Review: Direct Benefits Group LLC - Internet
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Author Confirmed
Why?
Direct Benefits Group LLC
Internet, United States of America
Phone:
800-284-7112
Web:
www.directbenefitsgroup.com
Categories:
Business Rating:
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Direct Benefits Group LLC Fraudulent deceptive cloak and dagger thieves Internet
I just went online to check my bank account as I often do and found charges of 39.95 from Direct Benefits Group, LLC. I printed out the so called check, which looks so legitimate, I was wondering if I had forgotten a bill I had paid. Where you sign your name it is printed there, "authorization on file". Has customer service no. and on the back it has "pay to the order of first bank of Delaware " I mean for all ways and means it appears to be legit.
I call the 800 no. a person rattles off the spill of the benefits I the member have faster than a cattle auctioneer, and then leaves me with an option to cancel but no I do not want to press that cancel ooption,I want a REFUND. So I press 3 option to talk to a real person and talk to Jason and he tells me I could see the invitation on the web page I was on for the pay day loan, or excuse me, in all truthfulness my husband was on, he says the ad took up one third of the page. I said Jason if I wanted the Direct Benefits program I would have asked for that, I did not and he did not, so put our money back in our account. So he says "I will cancel your account". I asked why it took so long for the money to come out of the checking account, I mean they have the entire information on the checking account and just go in and take it, he said we had a trial period. Hey, we never got anything in the mail. No clue a thief was taking our money from our account. It was obvious Jason wanted me to say okay cancel and then hang up, so the fraudulent co. could keep the 39.95 but I did not hang up. I said okay, now give me my money back into my account your co. stole from us. He said "I will give you a one time" you know the spill right??? Like he is doing me a favor? He gave me a confirmation no. for the cancellation and today is the 22nd and he says it will be back in my account by Jan. 4th!! I did not get any overdraw charges thankfully, but I asked anyway, do you refund, over draw fees? you know the answer. NO. They are so self righteous. I mean this co. literally took the information from the payday loan co. and used it to sneak and charge our checking account without our permission or knowledge, wish I knew the loan co. name, but I am sure my husband went to several that day!!
Beware! Beware! Beware! I just got a call from "Perfect Network" and a telemarketer was acting like she knew me, and I told her put me on your do not call list, by me visiting your website does not give you permission to call my home!!" Click, and the click was on their end!!! But that was a free click. This Direct Benefits Group needs to be shut down by the feds, like yesterday! Thank you Rip off Reports for being here for us.
1 Updates & Rebuttals
Pam
Clearwater,Florida,
U.S.A.
Money refunded as should have been
#2Author of original report
Fri, December 31, 2010
I have been checking my bank account and today Direct Benefits Group LLC did
put my 39.95 back into our account.
I should not have to be put through this though and neither should you.
Stop Direct Benefits LLC from being able to steal bank information from our bank
accounts. We are giving our information to parties willingly that we intend to, and
there they are sneaking and claiming "oh you can see our ad" . Hah!!! Lie! Lie! Lie!
Direct Benefits Group LLc go back under the rock you climbed out from, leave ALL
checking accounts alone. I cannot believe you can just dive into peoples checking
accounts no matter how good your crooked lawyers are. STOP and stop doing this now!! (That's my New Year wish)
