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  • Report:  #679439

Complaint Review: Direct Ecig - Naples Florida

Reported By:
Doug - Kansas City, Missouri, United States of America
Submitted:
Updated:

Direct Ecig
2338 Immokalee Rd. #419 Naples, 34110-1445 Florida, United States of America
Phone:
888-217-9026
Web:
www.DIRECTECIG.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

Direct ECig offers a free trial offer for their electronic cigarette, but it is just away they can send you automatic shippments of their product, which by the way, I found to be horrible. Then they go back and charge you, a twice market price for similar products, for the product they shipped you for the (not so free) free trial. The package was delivered to the wrong address, but that didn't change the start date for the trial,which means I didn't notify them within the 15 day window to cancell.Customer service was not helpful at all and hung up on me after I waited for over 20 minutes on hold just to talk to someone.

If you are interested in an electronic cigarette, Ilike "fifty-one" which Ithinkis a much superior product that Ican purchase locally and not over the internet.

Doug - Kansas City, Mo



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