- Report: #212693
Complaint Review: DirectTV - NationWide Nationwide
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Author Confirmed
Why?
DirectTV
directv.com NationWide, Nationwide, U.S.A.
Phone:
800-494-4388
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DirectTV Video Spaming, Misuse of my DVR NationWide
I have been a customer of directTv for many years. I have multiple receiver boxes used through out my house, and as such I am familiar with the operations of the DirectTv DVR 15. Several months ago I started receiving programming that I did not request.
Let me explain to those who do not have a digital video recorder (DVR). Using the on screen menus you can record programs you want to watch for later viewing. I had thought my Sat receiver was faulty because I had six programs I didn't record and could not delete, they totaled around 5 1/2 hours. After calling Tech Support I found that no my receiver was not faulty but Direct TV was Spamming my DVR with programs to sell products and content of Direct TV. YOU CANNOT DELETE THIS PROGRAMMING!! I am being SPAMMED by Direct TV. My hardware is being used with out my support!
This is a new avenue for profit which I find very offensive. This is on par with internet e-mail spamming. However I have no way to delete or clear out my "inbox" The U.S. government is going after internet spammers for e-mail spamming and should go after DirectTv for VIDEO SPAMMING. This is a serious breach of ethics. At least let me opt out. Check your Personal DVR Receiver for lost time. DirectTv should stop VIDEO SPAMMING!!
Steve
Kissimmee, Florida
U.S.A.
Let me explain to those who do not have a digital video recorder (DVR). Using the on screen menus you can record programs you want to watch for later viewing. I had thought my Sat receiver was faulty because I had six programs I didn't record and could not delete, they totaled around 5 1/2 hours. After calling Tech Support I found that no my receiver was not faulty but Direct TV was Spamming my DVR with programs to sell products and content of Direct TV. YOU CANNOT DELETE THIS PROGRAMMING!! I am being SPAMMED by Direct TV. My hardware is being used with out my support!
This is a new avenue for profit which I find very offensive. This is on par with internet e-mail spamming. However I have no way to delete or clear out my "inbox" The U.S. government is going after internet spammers for e-mail spamming and should go after DirectTv for VIDEO SPAMMING. This is a serious breach of ethics. At least let me opt out. Check your Personal DVR Receiver for lost time. DirectTv should stop VIDEO SPAMMING!!
Steve
Kissimmee, Florida
U.S.A.
