S
Kenosha,#2Author of original report
Sat, December 03, 2005
I filed this Rip-off Report. I will concede that SCAM is a harsh word for what DC does, but it is certainly a DECEPTIVE PRACTICE. You mentioned my looking at the Cardholder Agreement I received when I opened the card. I opened the card in 1986 - which is NINETEEN years ago. While I do not have a copy of the original agreement, I can all but GUARANTEE that they hadn't thought up this deceptive practice back then. Because they did not mail the information until AFTER I had already made the secondary purchases, they need to reimburse me for the finance charges. I still feel adamantly that I was purposely deceived, because I had made it clear during the telephone conversation that I DO NOT pay finance charges, and yet the person who signed me up did not advise me of this practice. By the way, here is an update: I cashed in my Disney stock, paid off the Discover Card, and will NEVER again do business with this company. I will be closing the account next week. Discover Card has lost a good customer who never missed a payment. I doubt they will feel the loss, but I will be happy to take my business elsewhere.
Kate
Phoenix,#3UPDATE Employee
Sun, November 13, 2005
While I would agree that each customer should be reminded of our policies on interest rates and about our payment hierarchy at the time when they do a balance transfer, what happened to you is not a scam. Why isn't it? Because you ALSO got a copy of the Cardmember Agreement when you first got the card. It arrives with every customer's first card for their account and is meant to be read. So I would have to agree with the previous poster that you should simply move your balance off Discover to another account. Although it sounds like you are sufficiently angry that you may never again use our card, I hope that is not the case. We offer so many benefits above and beyond being the sole credit card accepted by Sam's Club stores!
Ken
Randolph,#4Consumer Comment
Tue, November 08, 2005
This is true of every credit card. If they transfer a balance at a low rate, they will ALWAYS apply payment to the low rate. They would be nuts not to. I just looked at an offer I got from Citibank in the mail soliciting me to transfer balances, and it states (in very small print) on the offer itself that this is the case. Since it sounds like you would have good credit, so why not just roll the whole Discover balance onto a new card... and since you now know the rules, you won't have the issue with finance charges?