- Report: #1042319
Complaint Review: Doan Law Firm - La Mesa California
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Author Not Confirmed
Why?
Doan Law Firm
4817 Palm Ave. Ste I. La Mesa, 91942 California, United States of America
Phone:
6194624611
Web:
www.doanlaw.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Doan Law Firm Service misrepresented and they only offered a partial refund La Mesa, California
I was sold a service by a rep for the firm who misrepresented the service and now no longer works for the company.
When i made them aware of the issue, they handled things very poorly and did not make me feel as though they had any interest in resolving the issue. In the end, I ended my dealings with them and hired another lawyer to handle my bankruptcy case.
They only offered a partial refund even though i made them aware of what the rep "sold" me. I would NEVER deal with them again. They never even apologized.
When i made them aware of the issue, they handled things very poorly and did not make me feel as though they had any interest in resolving the issue. In the end, I ended my dealings with them and hired another lawyer to handle my bankruptcy case.
They only offered a partial refund even though i made them aware of what the rep "sold" me. I would NEVER deal with them again. They never even apologized.
1 Updates & Rebuttals
Starrla H.
San Diego,California,
Doan Law Firm makes good
#2Author of original report
Fri, April 19, 2013
Well I was quick to fire with my posting here but let me set the record straight, as there was an apparent miscommunication with my file.
I was actually contacted by a partner in the firm who sought to make amends after reviewing the notes on my file. He offered a full refund of all unearned fees paid on my case to Doan Law. I was all too happy to hear back from Mr. Doan, as it was the Doan Difference that originally led me to this law firm, which I understand files the most bankruptcy cases in San Diego County.
I received my refund (what I believe to be fair given the circumstances). Unfortunately, ripoffreport.com does not allow post removal. However, I would like to make everyone reading aware that in good faith I've posted a favorable rebuttal and fully recommend this firm if you are seeking bankruptcy relief. The firm obviously values a good reputation and there is definitely something to be said for that.
