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  • Report:  #167401

Complaint Review: Dodge - Detroit Michigan

Reported By:
- Mount Gilead, Ohio,
Submitted:
Updated:

Dodge
Detroit, 44321 Michigan, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have a 2004 Dakota. The headlights just turn off for no reason. I've had it back to the dealer and one of the technicians at the dodge garage said his kids call his truck "blinky" because his headlights cut off for no reason to.

the dealer says he can't find anything wrong with it but today I was 1/2 hour late for work since I have to drive to work in the dark on dark winding country roads and my headlights quit working on my way to work today. I had to pull over and keep trying to restart the truck. Finally, they came back and I could get to work.

I don't know what to do. It's extrememly unsafe to be driving along when your headlights quite working for no reason and pretty coincidental that the tech at the garage is having the same problem with a different dodge product (his is a magnum pick up truck).

Jim

Mount Gilead, Ohio
U.S.A.


3 Updates & Rebuttals

Marc

Makaha,
Hawaii,
U.S.A.
How about an auto electrician?

#2Consumer Suggestion

Sat, December 10, 2005

If it's not your relay,that is. I sometimes take cars to an automotive elctrician because the dealership mechanics are not trained to really diagnose electrical problems, where an electrical person may immediately know exactly what is wrong with a particular vehicle.I don't think I've ever had to wait more than an hour for a solution, where the dealership would have taken days and never have found anything. The electrical shops are much better equipped, are specialists, and usually cost about $75 in my area.


Robert

Jacksonville,
Florida,
U.S.A.
Check the switch itself

#3Consumer Suggestion

Sat, December 10, 2005

The lights blinking on/off is not very common, but I had one of those problems with my Concorde, when new. I replaced the switch itself and the blinking stopped. While under warranty, the dealerships all said the usual "cannot duplicate customer complaint" and I got nowhere with them. They eventually replaced the relay, the multifunction switch in the column, and on and on. I got fed up with them and just bought a new switch and installed it myself. For those of you who think Dealership mechanics are the most brilliant and trustworthy mechs there are, fat chance. I can count on one hand the number of competent mechanics that I have ever known who work in dealerships. The good ones usually, as in almost always, leave to open their own shops. Good luck with "old blinkie".


Bud

Broomfield,
Colorado,
U.S.A.
Probably the Light Relay

#4Consumer Comment

Fri, December 09, 2005

New Vehicles have a breaker instead of a fuse so that they can be reset. Or they reset themselves. Any good mechanic would know that just replace the breaker (relay) and this should solve the problem.

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