- Report: #299029
Complaint Review: Doubleday Large Print Bookclub - Camp Hill Pennsylvania
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Author Confirmed
Why?
Doubleday Large Print Bookclub
P.O. Box 6400 Camp Hill, 17012 Pennsylvania, U.S.A.
Phone:
717-918-2665
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Doubleday Large Print Bookclub did not receive shipments. They are billing us 21.90 3x total $65.70 and we have not received any books. They are turning our account over to a collection agency. No reasonable to letters or emails. No toll free telephone number and they put you on hold until you hang up. This is a barracuda rip off company. Camp Hill Pennsylvania
Mailed in a request for a trial membership. Reserched Doubleday and found they were not a customer oriented company. 1 packged arrived we refused delevery and advise U.S. Postal to return to sender.
Several months later we started receiving statements in the amount of three charges of $21.90 each for a total of $65.70. They keep saying we have not respomed to their bogus charges. We sent two replys vis US Postal service and three emails. Their followup statements and letters do not jive with what we told them. We have not reiceived or accepted a single devivery.
Their latest letter demands payment or they will turn our account over to a collection agency and start adding accured late charges. We do not care if they do turn it over to a collection agency. We are in are 80s with an excellent credit history. We will answer the collection agency's first request and then tell to go to a very hot place and ignore any further communications.
Vernon
Roswell, New Mexico
U.S.A.
Several months later we started receiving statements in the amount of three charges of $21.90 each for a total of $65.70. They keep saying we have not respomed to their bogus charges. We sent two replys vis US Postal service and three emails. Their followup statements and letters do not jive with what we told them. We have not reiceived or accepted a single devivery.
Their latest letter demands payment or they will turn our account over to a collection agency and start adding accured late charges. We do not care if they do turn it over to a collection agency. We are in are 80s with an excellent credit history. We will answer the collection agency's first request and then tell to go to a very hot place and ignore any further communications.
Vernon
Roswell, New Mexico
U.S.A.
1 Updates & Rebuttals
Jean
Lawrence,Kansas,
United States of America
Doubleday book Club
#2Consumer Comment
Thu, January 17, 2013
I have dealt with Doubleday Book Club and Doubleday Large Print for many years. I have found them to be very easy to work with, and most helpful in tracing shipments. I am sorry you have had this problem with shipments. It is NOT typical of their operation.
