Tammy
Veedersburg,#2Author of original report
Mon, June 18, 2007
Well I finally got a chargeback on my credit card. Never a refund or response from DPD POOLs. I found a different, reliable company, called them and had a beautiful pool liner delivered in less than 3 days. I would strongly suggest never purchasing anything from a company such as this. Even if a site says it is a member of the BBB, be very cautious, and maybe call to see if you can speak to a real person before ordering.
Tammy
Veedersburg,#3Author of original report
Thu, June 07, 2007
Still no pool liner. I have never gotten my money refunded, or any personal contact from this company. I have filed complaint with BBB and through Credit Card company. I will take legal action if necessary! I have disabled family member that relies on the pool for therapy. Well no therapy anytime soon. I can't believe Mr. Goss can run a business successfully while still continuing to ignore it's customers and not quickly correcting these problems.