Sean
Los Angeles,#2REBUTTAL Owner of company
Wed, November 29, 2006
Hello, First off let us just start by saying Sorry. Second, some of this posting is just rediculous, I mean anyone is allowed to have a MySpace, no matter how much you would like to control MySpace, you cannot, it is a place built on freedom, like the rest of the internet and America itself, and we, just like you, are free to express ourselves by representing our site on MySpace. We are not doing anything illegal, and would like the insinuations that we are to stop. Furthermore, what does MySpace have to do with anything? 100,000,000 + People have MySpace pages. Sales derived from MySpace are little if any, as you would have to first go to our actual site (where all sales are actually made) to even know we have a MySpace page. But I digress... Maybe it is our mistake, maybe we're not explaining correctly. Our credit card processor charges your credit card, then they hold the money for about 3 weeks for verification and to make sure their isn't going to be a chargeback or that the credit card used wasnt stolen, then release the funds to us, However when closing down, they shut down our account, and did not pay us, so we were never given your money, which is why your order had not been placed in the first place. Theirfore we cannot give you a refund for money we never received, and this is why all that we can suggest is that you place a chargeback with your creidt card company in order to get your money back. We are trying to do whatever we can to help you. We are sorry but this is the only thing we can advise right now, is to file a chargeback with your credit card company. By law they have to allow you 6 months to file a dispute. As hard as it may be to beleive we really are on your side and really do just want you to get your money back. Please let us know if their is anything else we can do to help you. Thank You, Sean Banks CEO, DreamKicks.Net