- Report: #1268352
Complaint Review: DropBox - Internet
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Author Confirmed
Why?
DropBox
Internet, USA
Web:
www.dropbox.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
DropBox Drop DropBox Internet
Have been a dropbox user for at least 5 years. After an honest mistake on my part, unknowingly signing up for a business account I have been charged $750 with no way to recieve a refund. This "business account" was never used. There is no customer service to speak of. They have plenty of people in sales but NO ONE in billing. The billing department, if you want to call it that, only communicates via email and I'm not entirely sure that it is not automated. After, a dozen emails to every "department" at dropbox I was sent an email stating that I would have to contact my bank to dispute the charges. If you are in need of a cloud service I would stay away from dropbox. There are dozens of these services out there to choose from. Do your research and be very careful what you click on.
