- Report: #1306709
Complaint Review: DVO Enterprises - Internet
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Author Confirmed
Why?
DVO Enterprises
Internet, USA
Web:
dvo.com
Categories:
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DVO Enterprises Cookin' Recipe Software Unethical, Wrong, Bait and Switch, Deceptive Internet
I have purchased and used Cookin' software since their beginning and have upgraded occasionally when feature in the upgrade were worthy of the cost. In the last 2 upgrades, customers were told that their purchase included access to the software's cloud syncing service across mobile devices which was a nice feature that I agreed to upgarde for. Now, the company has sent out an email stating that this feature will not be available to users anymore unless they pay $15 per month.
I believe that I am either owed a refund or an offer to be grandfathered in with an exemption to their new subscription service fee since they never stated that I would eventually have to pay to continue using their software's features and I was misled when I purchased the software.
