- Report: #1495340
Complaint Review: Eharmony -
-
Author Not Confirmed
Why?
Eharmony
United States
Web:
eharmony.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Eharmony Eharmony has refused to cancel my subscription and they keep withdrawing money from my account despite my pleas to cancel th subscription.
I signed up for the service in good faith following their ad regarding a one-month free. I entered my payment information on the condition that I will not be charged until the one month had elapsed. They charged my paypal account immediately and they have been withdrawing money from it every month. I have emailed them several times to no avail. I have tried several times to reach out to them to resolve this, but they have refused and they have continued to deduct money from my account.
I believe that this is wrong especially considering the fact that I have canceled it and reached out to them that I do not need their service any longer because of the financial situation going on right now. I need for them to cancel the subscription and to reimburse the money that has bee deducted from my account.
