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  • Report:  #1195589

Complaint Review: ELAN Financial Services - Internet

Reported By:
Tyree - Los Angeles, California,
Submitted:
Updated:

ELAN Financial Services
Internet, USA
Web:
http://www.elanfinancialservices.com/
Tell us has your experience with this business or person been good? What's this?

I was sent a bill for over $3000.00 by ELAN Financial in which they repeatedly have claimed that I charged a credit card in my name. I have never applied for credit with ELAN Financial nor did I ever have a credit card in my name from their company. I have filed several disputes with the company in writing. I have sent affidavits requested by them affirming that the account that was open with my name was not mine nor did I apply for any credit with them.

I have written ELAN Financial several times and have requested that any communication required shall be done in writing to make sure that there is evidentual proof of our communication. ELAN insisted that I talk to them over the phone and if I didn't do so that they would conclude that the account was mine based on their proofs. I have requested copies of this proof they so called have and I never received anything in the mail.

I contacted the Credit Bureaus to let them know that this account was not mine and that I never opened an account with ELAN Financial and requested that they investigate the matter. I received a letter from the Bureaus that their investigation concluded that the account was mine. I then wrote the Bureaus back and requested proof of their findings but they have not been successful in supplying me with proof.

 I now have 3 months that have been reported late on my credit and no one seems to help me. This seems like the one commiting a fraudulent act here is ELAN Financial.



1 Updates & Rebuttals

Elisie

Beechgrove,
Tennessee,
USA
There is help

#2Consumer Comment

Thu, November 05, 2015

You need to send them a letter, certified to cease phone calls to you, your job immediatly.

Make sure it is certified. Next ask them for a letter of validation. Include when this debt occured, contract showing you signiture, dates of when this credit card was opened, also certified. They have 30 days to respond with this information.

Thank file a complaintwith all this documentation to the FDCA. They will help and will see to it that this is removed from your credit. Familiarize your self with the FDCA laws for consumers. Good luck. 

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