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  • Report:  #1151418

Complaint Review: elbert cheng - saratoga California

Reported By:
klein - cupertino, California,
Submitted:
Updated:

elbert cheng
12945 saratoga ave. saratoga, California, USA
Phone:
4082553223
Web:
http://www.facialplasticscenter.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I came across with Cindy's report and was so surprised that my experience is so similar to hers even though my eye lid procedure was done many more years ago. 

I did a lot of research before I decided to go with Dr. Elbert Cheng because he appeared to be very nice with impressive diploma, and I wanted an Asian doctor to get a natural and not overdone look.  But in fact he was an otolaryngologist turned plastic surgeon which should have been the first red flag.  That is not to say that all doctors changed specialty should be bad, but I later understand that his change of specialty clearly was finacially motivated.  I did not have much references to go on except the before and after pictures he presented.  In hindsight these could have been a few of actual lucky cases or pictures pulled off somewhere else to impress the potential patients.  They also have very tranquil and pleasantly decorated office to entice esthetically inclined patients, so do look beyond the office and surface. 

I was in my early 40's then and wanted to refresh q lightly sagging eye.  During the consultation, he and his sister tried to convince me to do other procedures which I don't even need (chin inplant and thermage).  Luckily I did not accept the chin inplant push but succumed to the thermage (a total waste of over $1000 with no apparent improvement).  The eyelid surgery turned out to be a total failure.  I had consulted another plastic surgeon afterwards, he said such procedure should and could deliver better result.  Contrary to my repetitive request for a natural look, it came out overdone; not only did not correct the sag in one eye and the overdone eyelid tention exagerrated the sag when smiling.  Sadly the normal looking eye became abnormal looking.  Of course I did not agree to take any more risk to get corrective procedure from him on my own expense and just accepted it as bad luck.  I have been minimizing looking into the mirror and getting pictures taken ever since.  It is very sad.  Only after so many years, the natural aging make the eyes appear a little more relaxed.  But the uneven eyelid and scars on the eyelid still are very apparent.

I see the brother and sister team go to Asian woman alumni to talk.  They market to the aging female's psychy.  Please be forwarned to thoroghly check out their competency; Overlook the office and personell surface; DON'T get oversold on unnecessary procedure/s no matter how they try to convince you that you need it because you know yourself the best!



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