- Report: #1462600
Complaint Review: Embassy Suites Walnut Creek - Walnut Creek California
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Author Confirmed
Why?
Embassy Suites Walnut Creek
1345 Treat Boulevard Walnut Creek, 94597 California, United States
Phone:
19259342500
Web:
https://embassysuites3.hilton.com/en/hotels/california/embassy-suites-by-hilton-walnut-creek-SFOPHES
Categories:
Business Rating:
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Embassy Suites Walnut Creek Hilton Damaged Vehicle from Valet Walnut Creek California
I valet parked my vehicle at this hotel and when I returned to my vehicle was damaged. The valet parking employee damaged my car and I had to file a personal insurance claim for it because it is going to be a costly repair. When I attempted to handle this with the hotel management directly, I was ignored which shows management's complete lack of concern for the safety and of it's guests. Very surprised this hotel's lack of customer service, it doesn't exist! I will never be returning to this hotel due to fear of being injured or any more of my property being damaged.
