- Report: #1266885
Complaint Review: Encante - Internet
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Author Not Confirmed
Why?
Encante
Internet, USA
Phone:
866-439-9156
Web:
www.enchante.com
Categories:
Business Rating:
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Encante skin Serum Scam Santa Ana ca Internet
Enchante Skin Serum is a rip off. They say that they are giving you a 15 day trail for $5.95 shipping. They then turn around and bill you $98.17 for there product 15 days from the date of order. That is not a 15 day trail; as you have not even had the product for 15 days, when they bill you for the product you received as part of there 15 day trail. Then they send you another bottle a month later and bill you another $98.17. When you call they say no refunds. They say that you agreed to all of this by agreeing to there 15 day trail. There is nothing on there packaging saying any of this or stating that they will be billing you for the product at the end of the 15 day trail, nor is there anything stating when the trail begins.
They say that you agreed to receiving there product once a month after the trail and you agreed to a no refund policy. I did neither nor was there any buttom for me to click on stating that agreed to there terms and conditions. If I they had been upfront with this a spelled in out clearly I would not have ordered there product, This is not a trail of there product. It is deceptive sales practice on the internet. If this company was Upfront and not using deceptive sales practices they would have a refund policy and not rip off there customers. A 15 day trail would truely be a 15 day trail. Not a way to ripoff the public. Cindy
