- Report: #1465198
Complaint Review: Enterprise car rental Idaho Falls Airport - Idaho Falls Idaho
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Author Not Confirmed
Why?
Enterprise car rental Idaho Falls Airport
2140 N Skyline Drive Idaho Falls, 83402 Idaho, United States
Phone:
1 208-552-3090
Web:
https://www.enterprise.com/en/home.html
Categories:
Business Rating:
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Enterprise car rental Idaho Falls Airport They claim I broke a fog light Idaho Falls Idaho
I rented the car for a business trip from Enterprise Car rentals at the Idaho Falls airport. Within the first few minutes, I notice the car was acting odd. The dash reset and kept indicating the camera was not working. Thinking it may be a momentary electrical issue or part of the car startup (never driven the model before) I continued with the trip.
I ended up sick and drove the car the absolute minimum I had to. I estimated in 7 days a total of 50 miles and likely less (business trip mileage is not recoreded). During the week and what little driving I did, I noticed repeated dash resetting, loss of power, high idle RPM. I returned the car and reported the issues to the agent. They said they would look into it.
No sooner was I in the air the agent is calling me. Unfortunately, I was not able to return the calls until the following day. The agent said the car was damaged; a fog light was broken. From previous dealings with Enterprise, I know how this scam works. The vehicle will go to a local shyster body shop where they will find thousands of dollars in damage! I did a walk around the outside of the vehicle before I took the car and located no damage. I did not know I had to get on my hands and knees and also inspect the underside of the car too.
Looking at the rental paperwork they had me listed as renting a different model. There is no VIN on the paperwork. I'm not sure they even have to correct vehicle! The paperwork is incomplete and does not indicate the vehicle was inspected by the rental office.
They are in for a wake-up call; this is the last time I will put up with this. Will be retaining an attorney to resolve the situation. If you rent from Enterprise, you have been warned!
