- Report: #589403
Complaint Review: Enterprise Car Rental - Prattville Alabama
Reported By:
Dan -
MILLBROOK, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Enterprise Car Rental
2273 Cobbs Ford Road Prattville, 36066 Alabama, United States of America
Phone:
334-290-0100
Web:
Categories:
Business Rating:
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Enterprise Car Rental RipOff Practice Prattville, Alabama
When we returned our rental car, the Prattville Alabama Enterprise Rental employee reported the car had been in an accident to our insurance company so that they could keep the "deductable" of "our" insurance. The car was not in an accident as the small dent that was discovered was on "top" of the left front bumper without any damage to the front of the bumper, the side of the panel, the grill or hood. This is obviously an example of a business scamming our car insurance company.
1 Updates & Rebuttals
Dan
MILLBROOK,Alabama,
United States of America
Accident Claim Changed to Damage Report
#2Author of original report
Sat, April 10, 2010
Good news. We got a call from the Regional Vice President apologizing for the miss filed accident claim by the Prattville office. He stated they should have worked a damage report and not an "accident" claim charging us our insurance deductible. He also stated we'll get a refund of our deductible. More to follow when we get the deductible returned.
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