- Report: #1223786
Complaint Review: Enterprise Rent a car - Nationwide
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Author Not Confirmed
Why?
Enterprise Rent a car
Nationwide, USA
Phone:
9544504229
Web:
Enterprise.com
Categories:
Business Rating:
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Enterprise Rent a car Did not ionform me that the car I was given would exceed my coverage limits. Pembroke Pines Florida
The company did not inform me that I was getting a higher price vehicle then my Ins. Covered, It ended up costing me and my Ins. Company (Allstate) $17.00 per mile I also returned it with more gas then When I got it and the engine needs service was on the whole time I had it. I added a quart of oil at my expense but the light stayed on. I believe they should have told me I was getting a car that would cost more than my Ins. would pay. I also think they should service their vehicles so the renter does not run into the problem I had with the light that indicated the engine needed service. Due to this I limited my driving. When you pick up the vehicle they should tell you that your Insurance will not pay the entire fee for this size car (I would have not got the higher priced one) In my book a NSN MAXI is a compact car, it sure is a lot smaller than the Dodge Charger I was getting repaired.
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
Enterprise Rent A Car
#2UPDATE Employee
Tue, April 21, 2015
I would like to discuss this further with you. Please email us at [email protected] with your contact information, the exact address of the branch location, rental/reservation number and any other details. Please reference 150421-002873. -Tatiana
