- Report: #1006113
Complaint Review: Everbuying.com - Beijing Internet
Reported By:
Connie B -
San Antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Everbuying.com
Beijing, Internet, United States of America
Phone:
Web:
everbuying.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Everbuying.com Beware of Return Policy and Advertised 24-hr Email responses. Beijing, Internet
Buyer beware when ordering from this website. If there is a problem with your order and/or your order is incomplete, you will be asked to take pictures, then upload them to "confirm" the problem.
When you contact them they request you verify your email address and say they will contact you through your email address within 24 hours. However, after waiting 8 days for an email response, I discovered that all responses are posted on their web-site and never to your email. Instead of receiving responses within 24 hours, it usually took 2 days or more.
If you want to return your items --even if the mistake was their's, you are responsible for the shipping costs, and you may only be offered a partial refund. I was sent the wrong color MP4 player and I mistakenly thought I had not received USB cables and connectors for 5 External Mobile Power Supply Batteries that I ordered. The overall cost of my order was $61+. I was offered an $8 refund. Additionally, I requested the address to return the items to in 3 separate messages, but it was never provided. I ended up contacting Paypal and filed a claim.
I will not do business with this company again, and I suggest that you find a different website to bargain shop. Try nomorerack.com. It's great.
When you contact them they request you verify your email address and say they will contact you through your email address within 24 hours. However, after waiting 8 days for an email response, I discovered that all responses are posted on their web-site and never to your email. Instead of receiving responses within 24 hours, it usually took 2 days or more.
If you want to return your items --even if the mistake was their's, you are responsible for the shipping costs, and you may only be offered a partial refund. I was sent the wrong color MP4 player and I mistakenly thought I had not received USB cables and connectors for 5 External Mobile Power Supply Batteries that I ordered. The overall cost of my order was $61+. I was offered an $8 refund. Additionally, I requested the address to return the items to in 3 separate messages, but it was never provided. I ended up contacting Paypal and filed a claim.
I will not do business with this company again, and I suggest that you find a different website to bargain shop. Try nomorerack.com. It's great.
1 Updates & Rebuttals
MovingForward
Palm Beach Gardens,Florida,
USA
Don't try Nomorerack.com either
#2Consumer Comment
Wed, January 30, 2013
They have more than double the complaints on Ripoff Report than the site you complain about. Personally, I wouldn't order from either site based on the posted reports.
