- Report: #1454523
Complaint Review: Everest Receivables Services Collections - Getzville NY
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Author Confirmed
Why?
Everest Receivables Services Collections
2351 North Forest, Suite 100 Getzville, 14068 NY, United States
Phone:
(888) 397-2894
Web:
http://everest-inc.com
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Business Rating:
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Everest Receivables Services Collections Tried to get me to sign-off a Settlement Repayment Getzville NY
I received a call today on my cell from a man who claimed to be with Everest Receivable Services, asking me to validate my address so that he could verify my identity and "update" my record on file. Oh---and that the call was being recorded. I told him I was doing no such thing until he identified himself, the actual company he was with, and the unnamed client he was claiming to represent. He proceeded to tongue-twist the supposed client identity by insisting he repeating that he had my record right there and just needed a verification from me. Again, I asked him to identify himself and the supposed client before I went any further. He tells me that this is an honest attempt to collect a debt....blah blah blah. Then proceeds to jump ahead and ask me again to verify my address, soc, and DOB, like I was stupid or something and would give him that info when he hadn't identified himself like I'd asked twice.
I gave him my street name only, not the address, and did not provide him with my ssn. He then offered to tell me the last 4 digits as if I couldn't remember them, then beat around the bush or got evasive over this client he claimed to work with, though I repeated myself again, that I wasn't continuing the conversation until he did. I then warned him I was going to end the call. He then said he'd obtained the account from Surge Credit Card, so I asked him for his business address, and he became very persistent, saying that if I wasn't able to work out a settlement/paid agreement with them today, or in option payments, it would kill any chances of a settlement with Surge Credit. forever damaging my credit report as a charge-off. Ensuring me that my account had been charged off due to inability to repay, not any laziness or refusal to repay. I asked him when the account was purchased and he said they'd received it within the past month. He then put his manager on the phone, who also asked me to verify my identity and address. Which I repeated a No, Not until they send me a Validation Letter.
The manager then put me on hold while he "checked some things, and worked on the email". I hung up and contacted Surge Credit, asking them what collections they had forwarded my past-due account to, and the woman gave me a completely different collections agency name. I promptly thanked her and then checked my email for the promised message that Everest was going to send me. It didn't arrive for some time, and when I finally opened the attachment, it was nothing more than an Agreement to Settle in Multiple Payments b.s. Not at all the Surge Credit validation documentation I'd requested.
