- Report: #1466545
Complaint Review: express scripts - st louis missouri
-
Author Confirmed
Why?
express scripts
st louis, missouri, United States
Web:
https://express-scripts.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
express scripts Breach of agreement to provide prescrition medications st louis missouri
I was notified by Express Scripts on 07/18/18 (received 07/24/18) that they were terminating my Part D plan in one week. The excuse was that I was no longer in their service area, which is the 50 states in USA. I moved from Ohio to Wisconsin, due to health issues. I complained several times, but they would not recognize their error, and that Wisconsin is still in the USA.
I paid for the full year, in advance. Only after repeated requests did I receive a refund two months later. Because of the incorrect cancellation by Express Scripts, I have experienced significant added costs to my medications, and expenses incurred while trying to correct the actions of Express Scripts.
I registered complaints through Maximus Federal Services, who did nothing. I suspect Maximus is a front for Express Scripts. I complained to Medicare, who did nothing.
This is not the only problem I had with Express Scripts, but I will write the other problems off as incompetence. I assume not intentional, which would be fraudulent
This is how Express Scripts mistreats their elderly and disabled customers.
1 Updates & Rebuttals
fred
menomonee falls,United States
express scripts ripoff
#2Author of original report
Sun, January 20, 2019
No resolution. Express Scripts is either stupid and crooked; maybe both. I complained to Medicare, but they did nothing. I am now with AETNA, and it is a breath of fresh air. They actually know that WI is in the Union!
