S.m.
Trenton,#2Consumer Comment
Thu, December 04, 2008
I am currently caught in the same cycle. I read the same email and thought I was getting a one month supply for shipping costs of $4.95. I thought it would be worth a try. I received the one month supply (I haven't even opened it yet) with a packing slip that stated free trial and the shipping cost, no other information. Today I saw on my online statement a charge for $79.95 with a vendor that I do not recognize. I checked that email address and found a phone number...they are a billing company...they gave me two 800s for Power T -- the supplier. I have called numerous time this morning...left two messages and sent the email as requested. I'm still waiting. There was nothing on the web site that made this scenario clear. I'm sure it was in the fine print somewhere??? because I saw a similar setup on another sample I was going to try. I did not order that sample because I did not want to commit to an ongoing purchase. So now I'm trying to figure out how to cancel the membership, how to get my money back, how to get someone to answer the phone. It's definitely a scam. If it was a reputable organization, they would not do business in such a sneaky way.
S.m.
Trenton,#3Consumer Comment
Thu, December 04, 2008
I am currently caught in the same cycle. I read the same email and thought I was getting a one month supply for shipping costs of $4.95. I thought it would be worth a try. I received the one month supply (I haven't even opened it yet) with a packing slip that stated free trial and the shipping cost, no other information. Today I saw on my online statement a charge for $79.95 with a vendor that I do not recognize. I checked that email address and found a phone number...they are a billing company...they gave me two 800s for Power T -- the supplier. I have called numerous time this morning...left two messages and sent the email as requested. I'm still waiting. There was nothing on the web site that made this scenario clear. I'm sure it was in the fine print somewhere??? because I saw a similar setup on another sample I was going to try. I did not order that sample because I did not want to commit to an ongoing purchase. So now I'm trying to figure out how to cancel the membership, how to get my money back, how to get someone to answer the phone. It's definitely a scam. If it was a reputable organization, they would not do business in such a sneaky way.
S.m.
Trenton,#4Consumer Comment
Thu, December 04, 2008
I am currently caught in the same cycle. I read the same email and thought I was getting a one month supply for shipping costs of $4.95. I thought it would be worth a try. I received the one month supply (I haven't even opened it yet) with a packing slip that stated free trial and the shipping cost, no other information. Today I saw on my online statement a charge for $79.95 with a vendor that I do not recognize. I checked that email address and found a phone number...they are a billing company...they gave me two 800s for Power T -- the supplier. I have called numerous time this morning...left two messages and sent the email as requested. I'm still waiting. There was nothing on the web site that made this scenario clear. I'm sure it was in the fine print somewhere??? because I saw a similar setup on another sample I was going to try. I did not order that sample because I did not want to commit to an ongoing purchase. So now I'm trying to figure out how to cancel the membership, how to get my money back, how to get someone to answer the phone. It's definitely a scam. If it was a reputable organization, they would not do business in such a sneaky way.
Holly
Snydertown,#5Consumer Comment
Wed, December 03, 2008
We are having the same problems but we didnt order anything at all they somehow got our credit card number. What we are doing is we hotcarded our bank card which you need to do and have filed papers to reverse the charges. We were also told to go to the police and report it becuase it is a known scam. You can read up on others that have had similar problems at http://acaiberryproducts.wordpress.com/2008/09/03/avoid-acai-berry-weight-loss-offers-scam-alert-part-2/ They might have answers for you in the mean time go to the FBI internet fraud website and file and complaint there also. The one number that we did get ahold of someone on was 1-801-208-7485 his name was chris and he seemed to think he was above all this and wasnt much help but maybe you can get somewhere with it. I hope that helps...