- Report: #1295653
Complaint Review: Eyessentials - Internet
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Author Confirmed
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Eyessentials
Internet, USA
Web:
http://eyessentials.net
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Eyessentials Eyetensity, Skin Optics, Elite Skin Youth Major Scam and Worthless Product! Santa Ana California
I ordered the Eyessentials eye serum and the Skin Optics moisturizer trial that was $5.95 and they slammed my debit card for $86.95 for the USELESS Eyessentials serum and another $89.95 for the even MORE useless Skin Optics moisturizer!
BOTH products are JUNK! You'd get much better results using the stuff sold at Dollar Tree!
The day I got my banks statement showing the outrageous charges, I got another package from them! When I called their (lack of ) customer service numbers, they told me I'd been charged ANOTHER $90.00 EACH for the package just received! I was LIVID!! I told them what I thought of their product and asked for a refund but they refused. I said I was going to return the UN-opened package and expected a FULL refund for the March charges--which, at first, they also refused to do! Even though I said several times that I was NOT satisfied with their product and it did NOT work, their rep kept talking over me and said he'd give me a 35% discount on the latest shipment and I could keep the stuff--it took me saying "STOP talking and listen!" and I broke it down into syllables and said "Your products do not work for me and I do not want them for ANY price!" for him to FINALLY give me a return authorization and tell me they'd refund the charges for the package (minus a $9.95 "restocking fee" for each of the two items of course). When I told him I intended to contact my bank AND the BETTER BUSINESS BUREAU to make complaints, he said "Oh, no. Don't do that, they can't help you--we have "legal paperwork"...Ugh!
Bottom line.....Don't waste your time and money (like I said, you'll get better results from Dollar Tree or WalMart products).
DO NOT do business with these scam artists!
