- Report: #1295081
Complaint Review: Family Mobile - Nationwide
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Author Not Confirmed
Why?
Family Mobile
Nationwide, USA
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Family Mobile I canceled my phone service in January and I am still getting billed in March. I transferred my Walmart Family Mobile plan to another carrier. I got threated with a collection agency letter even though I paid the last of the $46!! Nationwide
I canceled my Walmart Family mobile plan in January. It is now March and I have not had the service for over 2 months. In January when I closed out my account they said that I owe $46. I paid that balance at a Walmart store. Then in the mail a few months later they keep saying I still owe the $46 that I already paid. when the customer service department is called all I can get is either a computer or a foreign person that is insufficient in English. No one will talk to me because I don't remember some four digit pin that I supposedly used to create my account years ago. When I go to a walmart store they play dumb and when you call they won't talk to you!
