Vieda
Hyattsville,#2Author of original report
Tue, March 09, 2004
Unfortunately, I 2 accounts with FCNB. 1 - FCNB Spiegel 1- FCNB Visa, I paid off the Spiegel account back in December. So in short I just so happen to call this place back to try something else. I put in my account number for my old spiegel card, and that worked. This company do not have ANY information on my Visa account which is open but have me in their systems under my spiegel account which is paid in full and closed. Well why did they keep my $80, if they do not have an account to apply it to or the account was closed and paid in full??? More updates forthcoming, because I was told by them to send a copy of the cashed check and a letter to this company. The letter is going out today. I would like to be expecting my $80.
Vieda
Hyattsville,#3Author of original report
Tue, March 09, 2004
Unfortunately, I 2 accounts with FCNB. 1 - FCNB Spiegel 1- FCNB Visa, I paid off the Spiegel account back in December. So in short I just so happen to call this place back to try something else. I put in my account number for my old spiegel card, and that worked. This company do not have ANY information on my Visa account which is open but have me in their systems under my spiegel account which is paid in full and closed. Well why did they keep my $80, if they do not have an account to apply it to or the account was closed and paid in full??? More updates forthcoming, because I was told by them to send a copy of the cashed check and a letter to this company. The letter is going out today. I would like to be expecting my $80.
Vieda
Hyattsville,#4Author of original report
Tue, March 09, 2004
Unfortunately, I 2 accounts with FCNB. 1 - FCNB Spiegel 1- FCNB Visa, I paid off the Spiegel account back in December. So in short I just so happen to call this place back to try something else. I put in my account number for my old spiegel card, and that worked. This company do not have ANY information on my Visa account which is open but have me in their systems under my spiegel account which is paid in full and closed. Well why did they keep my $80, if they do not have an account to apply it to or the account was closed and paid in full??? More updates forthcoming, because I was told by them to send a copy of the cashed check and a letter to this company. The letter is going out today. I would like to be expecting my $80.