- Report: #420639
Complaint Review: Fidelity Reader Service Inc. - Naples Florida
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Author Confirmed
Why?
Fidelity Reader Service Inc.
3737 Domestic Ave Naples, 34104 Florida, U.S.A.
Phone:
866-4447031
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Fidelity Reader Service, Inc. magazine subscription door to door Naples Florida
Like all, I had the smooth talking saleman knock on my door. Paid the $75 for the 36 months to Motor Trend.
Never let him in the house, yet he kept wanting to use the bathroom. Told him that it was the trouble of working outside an office. He asked to use my cell phone because his had a dead battery. Wouldn't let him and told him where a pay phone was located.
Anyways, I checked Motor Trend's website and I could receive 2 years for $18. So I followed the instruction on the receipt, sent the cancellation request via certified mail, return receipt, post marked within three days. Received a letter stating FRS received and cancelled my request and to send them a copy of the franked (cancelled) check. That started me thinking. They know that they received my payment, as it would have posted to their account. So I faxed them the franked check with a cover letter.
I know they received it because they said the check would process and by Florida law, they have 90 days to provide a refund. (Can't find any Florida law, Collier County, Hillsborough County or Tampa city ordinance stating that).
Called three weeks later. They said the check was mailed the day prior. (typical) Three weeks later, no check. Called again. They said that the check was sitting on her desk and would go out on 16 Jan.
Here we are in Feb 09, no refund. I have very detailed notes and I am going to get my refund come heck or high water!
I am looking for a Consumer Protection attorney that will file a Class Action Lawsuit on a contingent basis.
Eric
Tampa, Florida
U.S.A.
Never let him in the house, yet he kept wanting to use the bathroom. Told him that it was the trouble of working outside an office. He asked to use my cell phone because his had a dead battery. Wouldn't let him and told him where a pay phone was located.
Anyways, I checked Motor Trend's website and I could receive 2 years for $18. So I followed the instruction on the receipt, sent the cancellation request via certified mail, return receipt, post marked within three days. Received a letter stating FRS received and cancelled my request and to send them a copy of the franked (cancelled) check. That started me thinking. They know that they received my payment, as it would have posted to their account. So I faxed them the franked check with a cover letter.
I know they received it because they said the check would process and by Florida law, they have 90 days to provide a refund. (Can't find any Florida law, Collier County, Hillsborough County or Tampa city ordinance stating that).
Called three weeks later. They said the check was mailed the day prior. (typical) Three weeks later, no check. Called again. They said that the check was sitting on her desk and would go out on 16 Jan.
Here we are in Feb 09, no refund. I have very detailed notes and I am going to get my refund come heck or high water!
I am looking for a Consumer Protection attorney that will file a Class Action Lawsuit on a contingent basis.
Eric
Tampa, Florida
U.S.A.
4 Updates & Rebuttals
Brian
USAany luck with retribution
#2
Tue, September 15, 2009
has anyone had any luck getting their money back, or going to the police with this? please email me back at(((Redacted)))
brian
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.Christa
Sanford,Florida,
U.S.A.
Class Action Lawsuit
#3Consumer Comment
Thu, May 21, 2009
I agree with Eric! It is the same story all over again. I feel so dumb, I paid cash but the guy gave me two receipts and his name is Goron? He hit me in the wal mart parking lot when I was bringing out my groceries. He was so persistent and my groceries were getting warm and starting to thaw out so I gave in. I went back home and thought what the heck did I just do!? I am an out of work, single, mother of twins. I need that money. I looked on the receipt, cancelled the following day and waited. They have given me all kinds of excuses and once told me they mailed out a check mar 27th. I have called numerous times since then and the same stories. honestly, there must be something we can do. That's stealing and isnt stealing against the law? I have no magazines and I do not have my money. I am calling the Naples Police Dept to file charges. I think everyone else should do the same. Bombard the Police Dept and maybe if enough people call something might be done. Otherwise we should take this company to court! We may even get more than paid out from them. And we wouldnt be handling any of the costs, they would. I am so with you Eric. If you find anything let me know and I will do the same. I have been waiting for my money since Jan! Naples Police Dept 239-213-4890. Christa
Christa
Sanford,Florida,
U.S.A.
Class Action Lawsuit
#4Consumer Comment
Thu, May 21, 2009
I agree with Eric! It is the same story all over again. I feel so dumb, I paid cash but the guy gave me two receipts and his name is Goron? He hit me in the wal mart parking lot when I was bringing out my groceries. He was so persistent and my groceries were getting warm and starting to thaw out so I gave in. I went back home and thought what the heck did I just do!? I am an out of work, single, mother of twins. I need that money. I looked on the receipt, cancelled the following day and waited. They have given me all kinds of excuses and once told me they mailed out a check mar 27th. I have called numerous times since then and the same stories. honestly, there must be something we can do. That's stealing and isnt stealing against the law? I have no magazines and I do not have my money. I am calling the Naples Police Dept to file charges. I think everyone else should do the same. Bombard the Police Dept and maybe if enough people call something might be done. Otherwise we should take this company to court! We may even get more than paid out from them. And we wouldnt be handling any of the costs, they would. I am so with you Eric. If you find anything let me know and I will do the same. I have been waiting for my money since Jan! Naples Police Dept 239-213-4890. Christa
Mary
Houston,Texas,
U.S.A.
Fidelity Reader Service Might Be DBA Editor & Chief Review Now
#5Consumer Comment
Mon, February 09, 2009
I was accosted at my front door when I opened it to let my cat go outside, not to answer the door. A very aggresive and friendly young woman, who would not take no for an answer or comply with my repeated requests to go elsewhere, finally coerced me into writing a check for $63 for one magazine subscription to be donated to veterans. I followed the instructions on the customer copy receipts and mailed one of them back via certified mail with a return receipt on Thursday, February 5th, the day after she coerced me. I also put a stop payment on my check but cancelled it the following Saturday because this company will refer a refused payment to a collection agency as a check written on non-sufficient funds. How they can do this is beyond me. Anyway, the address for Fidelity Readers Service and Editor & Chief Review, Inc. is the same address. I'm presuming that Belo Kellam is behind this latest "incarnation". The door-to-door salewoman was Yasmine Brower(Brawer?). The address on the receipt is: 3737 Domestic Avenue, Suite #3, Naples, Florida 34104; phone number for Customer Service: 239-659-0009. I called the phone number after I mailed the Notice of Cancellation and got a recorded message. There ought to be another law to protect us from these predators. If the mark/victim says "No!" then the predator has to leave or face being arrested, even if they have a permit to peddle. I not only said no and told her to go elsewhere at least twice, I left the storm door (locked, of course) and partially closed the front door to answer my phone and when I came back, she was still there!
