- Report: #523525
Complaint Review: FirsPremierBank - Sioux Falls South Dakota
Reported By:
Loretta -
Albuquerque, New Mexico, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
FirsPremierBank
PO BOX 5147 Sioux Falls, 57117-5147 South Dakota, United States of America
Phone:
987-5521
Web:
www.mypremiercreditcard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FirsPremierBank I have been a long time customer with this company,just recently back in September 09 I received a called from them stating that there were some fraudulent charges on my account. Sioux Falls, South Dakota
I was recently notified by this credit card Company that someone had purchase a traveling ticket under my credit card.The thing is this this travel agency is located in India,they were the ones notifying me of the fraudulent charges on my account.yet they provided me with an affadavit to fill out and send back to them.Twenty to thirty days later I received a letter from someone named juli Jones supposely from the security deparment notifying me that because this person provided them with the three digit number from the back of my card I was going to be held responsible for the charged amount of 415.34.This just happen on Sept 03-09.I have not yet received any copies of their so called investigation,I have no idea or info of where this charge came from or who authorized it I sure didnt I dont even do any traveling,they were able to see that on my transaction records right away yet they still intend to hold me fully responsible for this fraud.Iam sure Iam not the first or the last to have fraud upon me.There is so much more fraud out there than there was before I feel that this people prey on the less fortunate to take advantage of ,my advice to people out there is to make sure the companies you make bussines with take care of there customers and protect them from this predators that are outhere,more likely it seems like this people dont want to even bother to go into a deeper investigation to get to to bottom of this situation,they just want their money and to make matters worst they want to add interest charges to my account if I dont pay it by 12-03-09 . I know my rights as a consumer I have the right to request copies of there so called investigation .I spoke to juli on 11-10-09, all she could answer was I will see what I can do.
