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  • Report:  #60494

Complaint Review: First Consumer National Bank - Portland Oregon

Reported By:
- Wallington, New Jersey,
Submitted:
Updated:

First Consumer National Bank
Portland, Oregon, U.S.A.
Phone:
800-234 3262
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Now knowing there are others who have experienced problems with FCNB, I wanted to add a claim. Also, I did not know badbusinessbureau.com existed until today. Thanks for providing this service.

Lisa

Wallington, New Jersey
U.S.A.


1 Updates & Rebuttals

Joe

Thousand Oaks,
California,
U.S.A.
They changed the credit line to zero, and charged the annual fee anyway

#2Consumer Comment

Thu, June 12, 2003

My wife had a First Consumer card. The month before it was to renew they gave notice of the fee. Instead, she paid the bill in full and wrote a letter declining renewal. They changed the credit line to zero, and charged the annual fee anyway, thereby causing an overlimit fee. They then sent a letter saying they closed her account. It took a (real legitimate) threat of legal action in Superior Court to force a full refund and change to account closed per cardholder's request. Looks like they need the fees to keep Eddie Bauer stores open.

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