James
Knoxville,#2Consumer Suggestion
Sun, October 12, 2003
FCNB went out of business earlier this year and accounts are being handled at a different location. The "customer service" number is 1-800-876-3262. There are a number of recorded messages which you may find helpful. For billing/payment disputes, you need to do so in writing at the following new address: FNCB PO Box 922788 Norcross, GA 30010-2788 Include acct#, date & amount of disputed transaction, and your daytime phone number. I would recommend that you send your correspondence via Certified Mail, Return Receipt Requested. Good luck,