- Report: #1195071
Complaint Review: five star placement - anaheim California
-
Author Not Confirmed
Why?
five star placement
4095 East La Palma Ave Suite N anaheim, 92807 California, USA
Phone:
877) 747-6272
Web:
fivestarplacement.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
five star placement star placement/jon rios/steve hauck i never authorized any payment for google advertising about real estate, i told jon rios i was no longer practicing real estate, but if he could arrange to promote my sons music and video we just finished instead by having a button or link on googles page that someone can hit and it will go to buy his song off itunes or go to his website then i would be interested in the service, but he totally ignored what i told him and charged me anyway, please refund my money asap and do not take out anymore funds out of my acct, and cancel the acct that never should of started. anaheim California
i was notified by phone from a company named five star placement, the guys name was steve hauck, he said he works for google and that for $99.00 a month and a $198.00 processing fee my real estate ad would be on front page of google, i told him i no longer practice real estate, but if i could use the same service to promote my sons music video, specifically when people type in his name, a link would be available on right hand column to purchase itunes music and view video, he said ok lets get the payment arrangement done and we will get going, so i told him give me two weeks, he called back in two weeks and i gave him acct number, they took the money out of my acct but never did what i asked them to do which was post a link on right hand column so people can purchase my kids music and watch video, remember i am thinking thy are google, not a company that only sells google products, anyway after several emails and phone calls no respose from anyone, they do not ever answer the phone, they do not ever respond to emails, help me stop these people from ripping off others with there misleading advertising scam. i also read a complaint by some people in india who are having same problem, but to them they use the name star placement, this is an international scam as well.
1 Updates & Rebuttals
Five Star Placement
Anaheim,California,
Paolo - Google Placement
#2UPDATE Employee ..inside information
Wed, December 17, 2014
Firstly we are only located in the US and only do business within the states. We have no ties to the other company mentioned. Our records show that the service was authorized in the form of a post dated payment to be ran on 11/15/2014. An email confirmation was sent with our "Terms of Service" PDF attached. This attachement contains the search phrase you purchased along with payment and service agreement. We did not receive contact from you regarding this issue until 12/9/14 (6 days before your next billing date) so unfortunately due to the cost of hosting the Ad placement we are unable to process a refund. We send this "Terms of Service" attachment with payment confirmations to avoid any confusion or miscommunication regarding our services.
Report Attachments
