- Report: #1508919
Complaint Review: Florida Blue - Florida
Reported By:
Gregg -
Sarasota, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Florida Blue
Florida, United States
Phone:
800-FLA-BLUE (352-2583)
Web:
https://www.floridablue.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Florida Blue BCBS took money Florida
My health insurance was due to lapse at the end of the year. Because I suspected that I couldn't trust them, I did a chat session online with them to confirm that my policy would not be renewed at the beginning of the year. They confirmed it would not be renewed. I did a screen capture of that conversation (lesson learned here). Then the first of the year came along and sure enough they withdrew over $800 from my bank account. Of course I immediately contacted them (#1). They said they'd refund the money right away. It didn't arrive. I contacted them again (#2). They promised they'd refund it right away. It didn't arrive. This kept repeating for the next 2 months unitl I was up to the 7th time I had to contact them. They admitted that because I did the screen capture that they finally believed me. They finally refunded almost all of my money. They actually pro-rated part of the refund as if the policy had been issued and then I cancelled it. Be careful when working with Florida Blue.
